TK
Tanika K
1 reviews | Active since Jul 2022
20 Jun 2023, 15:26
Waste of money and time, no morals.
The worst company with no morals. I was sold something they couldn't deliver, I then cancelled it but was still debited for MONTHS. It has been a year and a half and I am still fighting to get refunded (even after they conducted an internal investigation and it came out in my favour). I have talked to over 20 consultants and each one said they have "escalated" and will get back to me - nothing has ever come from this. Vile company.
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Mondo's replyOfficial
21 Jun 2023, 08:34Hi Tanika,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO254564
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO254564
Regards,
The Mondo Team
Mondo's reply21 Jun 2023, 08:34
Official
Hi Tanika,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO254564
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO254564
Regards,
The Mondo Team