Wasnt given the option of a sim size
<p>I signed up with Mondo for a Telkom FreeMe plan. The sales rep didn't ask me what size sim card I require and granted it never crossed my mind at the time. She gave me a number to call (***) which does not ring. I left messages on Facebook for a Mondo sales rep to call me but till now (4 days later) no one has called.</p> <p>Please cancel my pending contract immediately as I will not be taking delivery of this SIM and contract.</p> <p> </p> <p>If this is the support I will be entitled too I wish to have no dealings with Mondo.</p>
Good day Navishkar,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Navishkar,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hi
A customer care representative contacted me and proceeded to cancel my pending application. This morning I got debited for R29 from my account. I also got an sms that my Telkom package was successfully processed by Mondo.
Please call me asap to resolve this issue.
Hi
A customer care representative contacted me and proceeded to cancel my pending application. This morning I got debited for R29 from my account. I also got an sms that my Telkom package was successfully processed by Mondo.
Please call me asap to resolve this issue.