waiting in vain for customer service

<p>Agreed to Telkom contract with Mondo in April, but cancelled thereafter. Call centre assures that contract cancelled, yet Telkom is deducting money for an account/devices/services that I'm not using. We have been phoning daily, with long waits for call to be answered. Apparently Kim is on tea, and doesn't know how to return a call, or provide customer service for that matter. Ref tkmb ********** 0</p>