PN
Phumzile N
1 reviews | Active since Jul 2018
09 Feb 2021, 11:00
waiting for sim to be activated
Mondo, is it going to be way for your company to active sim. Do we have to write for everyone to see before you do what you promised? I had received my sim last week as well and called yesterday. Cheryl informed me that my name is on the list of sim to be actived in 24hrs and assured me that by this morning it will be definately activated but still no done!
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Replies (4)
Mondo's replyOfficial
09 Feb 2021, 11:14Good day Phumzile,
As discussed with Kim, please note that we were experiencing issues with our system.
It seems our system has a technical glitch which we are working on.
Kim has escalated your query to our internal Telkom team to assist with an urgent activation.
We will revert with feedback.
Regards,
Mondo Team
As discussed with Kim, please note that we were experiencing issues with our system.
It seems our system has a technical glitch which we are working on.
Kim has escalated your query to our internal Telkom team to assist with an urgent activation.
We will revert with feedback.
Regards,
Mondo Team
Mondo's reply09 Feb 2021, 11:14
Official
Good day Phumzile,
As discussed with Kim, please note that we were experiencing issues with our system.
It seems our system has a technical glitch which we are working on.
Kim has escalated your query to our internal Telkom team to assist with an urgent activation.
We will revert with feedback.
Regards,
Mondo Team
As discussed with Kim, please note that we were experiencing issues with our system.
It seems our system has a technical glitch which we are working on.
Kim has escalated your query to our internal Telkom team to assist with an urgent activation.
We will revert with feedback.
Regards,
Mondo Team
Mondo's replyOfficial
09 Feb 2021, 13:05Good day Phumzile,
As discussed with Kim, please note that your line is activated and your query is resolved.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
As discussed with Kim, please note that your line is activated and your query is resolved.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
Mondo's reply09 Feb 2021, 13:05
Official
Good day Phumzile,
As discussed with Kim, please note that your line is activated and your query is resolved.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
As discussed with Kim, please note that your line is activated and your query is resolved.
Should you have any further queries, please feel free to call or email our team.
Regards,
Mondo Team
PN
Phumzile N's updateReviewer Update
10 Feb 2021, 11:20Thank you so much Kim, all sorted and I am happy.
PN
Phumzile N's update10 Feb 2021, 11:20
Reviewer Update
Thank you so much Kim, all sorted and I am happy.
Mondo's replyOfficial
11 Jan 2023, 14:27Mondo's reply11 Jan 2023, 14:27
Official