MW
Michael W
1 reviews | Active since Dec 2018
06 Sept 2022, 08:37
waiting for mondo to comeback to me but with no success
very diissapointed by this company .everytime i go on there site to check my status for application it still shows for the past nearly 2 month still in process. How long does it really take for them to come back to you and say yes you did come right with the contract or no you did not. can somebody explain me that
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Replies (2)0
Replies (2)
Mondo's replyOfficial
06 Sept 2022, 08:44Good day Michael,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO268527
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO268527
Regards,
The Mondo Team
Mondo's reply06 Sept 2022, 08:44
Official
Good day Michael,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO268527
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO268527
Regards,
The Mondo Team
Mondo's replyOfficial
07 Sept 2022, 15:21Hi Michael,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly note that the recent MTN application which was processed in July reflects as unsuccessful on the MTN system. You may reapply for a deal after 90 days.
We do apologize for the miscommunication and inconvenience caused.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly note that the recent MTN application which was processed in July reflects as unsuccessful on the MTN system. You may reapply for a deal after 90 days.
We do apologize for the miscommunication and inconvenience caused.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply07 Sept 2022, 15:21
Official
Hi Michael,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly note that the recent MTN application which was processed in July reflects as unsuccessful on the MTN system. You may reapply for a deal after 90 days.
We do apologize for the miscommunication and inconvenience caused.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly note that the recent MTN application which was processed in July reflects as unsuccessful on the MTN system. You may reapply for a deal after 90 days.
We do apologize for the miscommunication and inconvenience caused.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team