KG
Kimaya G
1 reviews | Active since Aug 2021
17 Sept 2021, 11:44
Waiting for an order
Honestly the sales consultants are extremely friendly however that does not help because there has been no progress in the order that I have made in July. No persons has ever contacted me, I make contact with them only. We are now reaching October and I am waiting for something from July. I am advised that the sales team will contact me but they never do.
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Replies (1)
Mondo's replyOfficial
17 Sept 2021, 12:05Hi Kimaya,
Thank you for taking the time to write to us about your MTN Delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137474
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137474
Regards,
The Mondo Team
Best regards,
Mondo's reply17 Sept 2021, 12:05
Official
Hi Kimaya,
Thank you for taking the time to write to us about your MTN Delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137474
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137474
Regards,
The Mondo Team
Best regards,