MM
Matshidiso M

1 reviews | Active since Aug 2016

22 Aug 2016, 11:09

Waited almost a month for package and now its

<p>Ordere a mobile wifi device on the 23 of July, only to receive it on 19th of August and 24 hours have gone by and the device has not been activacted. I had to wait for the device and now something as simple as activation is also taking long. I would never recomend Mondo, they dont learn from their mistakes and their service is beyong poor. Mondo fails to meet a customer's need for communication or trying to provide a good service.</p>

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Replies (1)
Mondo
Mondo's reply22 Aug 2016, 12:30
Official

Good day Matshidiso,

Thank you for raising your query with Mondo Customer Care.

As discussed with Jonathan Subban your query has been resolved and I do apologise for the delay in activation.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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