MW
Martin W

1 reviews | Active since Mar 2016

17 Jan 2022, 17:46

Waist of time - Stay away

It has been more than two weeks now that I am battling with this company.

Agents lie to you and yell you different stories. and nothing gets resolved. Pathetic service at this company. Everyday different story and and agent will call you and this never happens. They quick to sign you up but do not deliver as they say. Maybe I should just cancel and put an stop order on my account. Really a waist of time

0
Replies (4)
MW
Martin W's update18 Jan 2022, 19:33
Reviewer Update
Still no feedback.Just as I thought. Really? Is this how you treat your customers?
Mondo
Mondo's reply19 Jan 2022, 12:40
Official
Hi Martin,

Trust you are well.

Please note that your recent MTN order is currently with DSV couriers and delivery appointment has been set for tomorrow.

We do apologize for the delay.

Regards,

The Mondo Team
Mondo
Mondo's reply26 Jan 2022, 14:00
Official
Hi Martin,

Trust you are well.
 
We have found that you have received your MTN delivery.

Your query is resolved and will be closed.

Thank you for allowing us to look into your query.

Please call or email us if you have any further queries.

Regards, 
 
The Mondo Team 
Mondo
Mondo's reply26 Jan 2022, 14:05
Official
Hi Martin,

Trust you are well.
 
We have found that you have received your MTN delivery.

Your query is resolved and will be closed.

Thank you for allowing us to look into your query.

Please call or email us if you have any further queries.

Regards, 
 
The Mondo Team