IE
Ish E
1 reviews | Active since May 2019
05 Jul 2021, 13:52
Vodacom upgrade misleading
I have a problem with Mondo. They misled me to take an upgrade after falsely lying to me about yhe amount I will be paying. I took it up with them but they told me they did an investigation and found wrong doing on their part but up to now they're quiet regarding fixing my contract. I wrote a review which they reported to be removed. They are really damaging our lives as they mislead and leave you in a financial pit
Helpful (0)
Replies (1)0
Replies (1)Mondo's replyOfficial
05 Jul 2021, 13:57Hi Ish,
Thank you for taking the time to write to us about your Vodacom Upgrade
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126582
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom Upgrade
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126582
Regards,
The Mondo Team
Mondo's reply05 Jul 2021, 13:57
Official
Hi Ish,
Thank you for taking the time to write to us about your Vodacom Upgrade
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126582
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom Upgrade
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126582
Regards,
The Mondo Team
