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Ish E

1 reviews | Active since May 2019

05 Jul 2021, 13:52

Vodacom upgrade misleading

I have a problem with Mondo. They misled me to take an upgrade after falsely lying to me about yhe amount I will be paying. I took it up with them but they told me they did an investigation and found wrong doing on their part but up to now they're quiet regarding fixing my contract. I wrote a review which they reported to be removed. They are really damaging our lives as they mislead and leave you in a financial pit

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Replies (1)
Mondo
Mondo's reply05 Jul 2021, 13:57
Official
Hi Ish,
 
Thank you for taking the time to write to us about your Vodacom Upgrade

We sincerely apologize for inconveniences caused.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO126582
 
Regards,
 
The Mondo Team