TR
Thalukanyo R
1 reviews | Active since Oct 2021
11 Oct 2021, 15:49
Vodacom simcard contract
Good day I heard about you by a friend
I have got vodacom contract data, I was paying R199 for 40gig 20gig anytime and 20gig night,
Then just before the end of my contract they contact me and give me some offer for 80gig anytime and 40 gig night,
My problems now they only give me 40 gig anytime and 20gig night
When I call them they always say they are trying to put me with contract department but they never answer the phone. Can you please assist me
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
11 Oct 2021, 15:51Hi Thalukanyo,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO142654
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO142654
Regards,
The Mondo Team
Best regards,
Mondo's reply11 Oct 2021, 15:51
Official
Hi Thalukanyo,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO142654
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO142654
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
12 Oct 2021, 10:10Good day,
Trust you are well.
Please note that your recent order was processed by COMIT TECHNOLOGIES CC and not Rewardsco/Mondo.
You may contact the above company on ***.
Alternatively, you may contact Vodacom on 082111 for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent order was processed by COMIT TECHNOLOGIES CC and not Rewardsco/Mondo.
You may contact the above company on ***.
Alternatively, you may contact Vodacom on 082111 for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,
Mondo's reply12 Oct 2021, 10:10
Official
Good day,
Trust you are well.
Please note that your recent order was processed by COMIT TECHNOLOGIES CC and not Rewardsco/Mondo.
You may contact the above company on ***.
Alternatively, you may contact Vodacom on 082111 for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent order was processed by COMIT TECHNOLOGIES CC and not Rewardsco/Mondo.
You may contact the above company on ***.
Alternatively, you may contact Vodacom on 082111 for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,