Vodacom/Mondo Angel

<p>I have had ongoing problem with my Vodacom account since December. It was supposedly resolved in Jan/Feb only to find this month that I was back to square one. Having been on the phone for more than an hour, most of the time listening to the Vodacom tune, and speaking to three departments, accounts, cancellations and collections, I was incorrectly connected back to customare care. My frustration was at the top end of the scale!!! I hardly gave Christine a chance, however her tone of voice, her patience, her caring personality and the fact that in about 5 minutes she sorted out what no-one else was able to do from three different departments. She deserves the highest accolades, the strongest recommendation and I just wish that whenever I have to phone vodacom I could always be put through to her. Fiona Whitfield</p>