FA
Fazel A

1 reviews | Active since Jun 2016

06 Sept 2023, 14:53

very unhappy customer

I app**** for a contract on the 30.08.2023 and it was approved. I then received a call from the courier advising that my device would be delivered on 04.09.2023, which would have been amazing, however, the device still hasn't been delivered and i can't seem to get hold of anyone at Mondo.

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Replies (1)
Mondo
Mondo's reply06 Sept 2023, 19:54
Official
Good day, 
  
Thank you for taking the time to write to us about your MTN application.  
 
We sincerely apologize for the level of service you have received. 
 
Your MTN application is conditionally approved and we have escalated it to the MTN team. You will be updated once finalized.
  
Regards, 
The Mondo Team