Very Unhappy Customer!!!

<p>I recieved a call from Buymondo some time back ( Over 1 year ago)</p> <p>to take out a deal for additional Cell C airtime, the deal was something like R89 for R129 airtime.</p> <p>I accepted and agreed to a debit order for this.</p> <p> </p> <p>1) I have not missed a single debit order.</p> <p>2) They once debited me twice.</p> <p>3) Airtime was not recieved one of the months.</p> <p>4) At the begining of February 17, my line was all of a sudden suspended.</p> <p>5) I called Cell C to enquiry out this as it is a Prepaid line.</p> <p>6) Cell C told me that my number is now registered with a company called Blue label connect and i have to call them on a cell nummber and not 140, now how to do that when my line is cut. Really!!!</p> <p>7) long story short, Got ahold of BuyMondo who had to escalate the matter, something which is not new. and eventually my line was active again.</p> <p>8) On the 13th of February, this happend again and the worst part is that they dont even call to say they are going to disconnect your line.</p> <p>9) After numerous calls, and many minutes on hold, today i get an answer, the operator says my line is cut due to not payment of debit order. I checked my account and there is no sign of their debit and no return eigther. So basically they cut my line because they forgot to Debit my account!! this is the most rediculous thing i have ever heard.</p> <p>10) The call was once again escalated and i have had no response since.</p> <p>11) Buymondo, please open my Prepaid line as it was and cancel this perthetic service, before i take further action.</p> <p>12) To anyone out there, please think twice before taking any deals from Buymondo.</p> <p> </p>