CECV
Cindy En Chris Visser
1 reviews | Active since Sept 2021
04 Sept 2021, 11:13
Very unhappy
Bad bad bad they took my admin fee and now have excuses theres no stock
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
04 Sept 2021, 11:23Hi Cindy,
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134662.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134662.
Regards,
The Mondo Team
Mondo's reply04 Sept 2021, 11:23
Official
Hi Cindy,
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134662.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134662.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2021, 12:39Hi Cindy,
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply15 Sept 2021, 12:39
Official
Hi Cindy,
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team