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jvdm
johannes van der marwe

1 reviews | Active since Mar 2019

28 Mar 2019, 10:07

very slow and no response

waiting for three days for a consultant to call me

0
Replies (4)
Mondo
Mondo's reply28 Mar 2019, 10:33
Official
Good day Johannes,

Thank you for raising your query with us.

Kindly note that we are placing high priority on your query and will revert with feedback shortly.

Please provide us with your contact details and email address so we may liaise with you to resolve this matter.

Kind Regards,

Mondo Team
jvdm
johannes van der marwe's update28 Mar 2019, 11:25
Reviewer Update
my cell no ********** 110 my **********
Mondo
Mondo's reply28 Mar 2019, 11:35
Official
Good day Johannes,

Thank you for the details however, due to privacy settings we are unable to view your contact number and email address.

Please can you email your details to ***

We sincerely apologize for the inconvenience caused to you.

Kind Regards,

Mondo Team
Mondo
Mondo's reply28 Mar 2019, 16:25
Official
Good Day Johannes, 

As discussed with our consultant, you would need to visit the nearest MTN store for the deal of your choice.

Please note that your query is resolved with Mondo.
 Kind Regards, 

Mondo Team