TP
Thembi P
1 reviews | Active since Apr 2013
24 Jun 2020, 14:07
VERY RUDE CALL CENTER REPRESENTATIVE
A lady from Rewardscor just called me now - Wednesday 24 June 2020 at 13:30. Now, i do not know who you guys are, or what you do, but that lady who called me was EXTREMELY rude and unpleasant to talk to. She talked to me like I'm her child, and when i asked her why she's being rude to me, she dropped the call. How do you have such rude people making customer calls? I didn't call you, you called me and you're gonna talk to me like bull****! I don't even know what the hell she wanted but she was rude and I felt attacked. If your call center representatives don't have phone etiquette then put them behind the scenes please.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Jun 2020, 16:11Good Day Thembi,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply24 Jun 2020, 16:11
Official
Good Day Thembi,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
24 Jun 2020, 16:24Good Day Thembi,
As discussed with Kimona, thank you very much for reaching out to us with your query.
We pride ourselves with World Class Service and you deserve nothing less.
As per your request, Kimona has added your number to our Do Not Contact list.
Please accept our sincere apologies for the level of service you have received thus far.
Should you have any further queries, please email our team.
Kind Regards,
Mondo Team
As discussed with Kimona, thank you very much for reaching out to us with your query.
We pride ourselves with World Class Service and you deserve nothing less.
As per your request, Kimona has added your number to our Do Not Contact list.
Please accept our sincere apologies for the level of service you have received thus far.
Should you have any further queries, please email our team.
Kind Regards,
Mondo Team
Mondo's reply24 Jun 2020, 16:24
Official
Good Day Thembi,
As discussed with Kimona, thank you very much for reaching out to us with your query.
We pride ourselves with World Class Service and you deserve nothing less.
As per your request, Kimona has added your number to our Do Not Contact list.
Please accept our sincere apologies for the level of service you have received thus far.
Should you have any further queries, please email our team.
Kind Regards,
Mondo Team
As discussed with Kimona, thank you very much for reaching out to us with your query.
We pride ourselves with World Class Service and you deserve nothing less.
As per your request, Kimona has added your number to our Do Not Contact list.
Please accept our sincere apologies for the level of service you have received thus far.
Should you have any further queries, please email our team.
Kind Regards,
Mondo Team