CP
Cameron P

1 reviews | Active since Jan 2017

30 Oct 2018, 17:19

Very Professional and Helpful

I'd like to thank Kimona Pillay for her professionalism in the way she handled my query. She was very helpful and went the extra mile to assist me in getting query sorted out. I'm really happy and my existing contract with MTN is all back in order thanks to Kimona. My internet is back on the uncapped deal. Keep up the good as I'm a happy client. MTN sent the authorization and Kinona sorted everything out in a professional manner.

0
Replies (5)
Mondo
Mondo's reply08 Jan 2019, 12:47
Official
Good Day Cameron,

Thank you for posting a compliment on the services you received from Kimona.

Should you require further assistance, you may call us.

Kind Regards, 

The Mondo Team
CP
Cameron P's update11 Jan 2019, 09:37
Reviewer Update
Good day. I require assistance. The issue with the upgrade has still not been resolved. Please kindly call me on ********** 415. I've contact MTN and they said it has not been reverted back to original contract.
Mondo
Mondo's reply11 Jan 2019, 09:52
Official
Good Day Cameron, 

Thank you for raising your query with us. 

Please note that we have escalated this matter to MTN as the feedback we provided to you was given to us by them.

We will keep you updated on the progress of this.

Kind Regards, 

Mondo Team
CP
Cameron P's update11 Jan 2019, 10:19
Reviewer Update
Please be get in contact with Rezaan Savahl. Please email him at ********** to get what is needed to get everything sorted out.
Mondo
Mondo's reply11 Jan 2019, 10:26
Official
Good Day Cameron, 

Thank you for the feedback.

One of our consultants will be in contact with you to provide an update.

Kind Regards, 

Mondo Team