Very Poor Service to start with VAST Improvement

<p>I signed up with Mondo for a Telkom LTE package, and what I understood to be extra data from Vodacom in the beginning of September. </p> <p>To make a long story short, Mondo signed me up for two separate Telkom packages and a new Vodacom contract I specifically said I did not want. I tried repeatedly to resolve this through the call centre, and I was about to report Mondo, Telkom and Vodacom to the consumer commission, but gave them one more opportunity, to rectify the problems. </p> <p>After about three weeks of being sent from pillar to post, I spoke to Ryan, who undertook to help me personally. Ryan managed to resolve both queries in a matter of three days, and saved both me and Mondo significant trouble.</p> <p>Thank you Ryan!</p>