CT
Carla T
1 reviews | Active since Sept 2011
31 Aug 2022, 12:58
Very poor service
My account with MTN that Mondo handles has been a mess since Oct 2021. My services have been cut off multiple times, even though I've been in a credit on my account for 10 months already. I was promised discount vouchers, but have again received nothing to this day. Always empty promises.
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Mondo's replyOfficial
31 Aug 2022, 13:07Hi Carla,
Thank you for taking the time to write to us about your MTN query.
Please note that an internal investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you.
We do apologize for the inconvenience caused.
Case No: RCO266387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
Please note that an internal investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you.
We do apologize for the inconvenience caused.
Case No: RCO266387
Regards,
The Mondo Team
Mondo's reply31 Aug 2022, 13:07
Official
Hi Carla,
Thank you for taking the time to write to us about your MTN query.
Please note that an internal investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you.
We do apologize for the inconvenience caused.
Case No: RCO266387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
Please note that an internal investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you.
We do apologize for the inconvenience caused.
Case No: RCO266387
Regards,
The Mondo Team