AJ
Amos J
1 reviews | Active since Nov 2021
18 Jan 2022, 09:48
Very poor service
I app**** for a cellphone contract with Mondo and it was approved. I got a message informing me that the device is now with the courier company but when I call the courier company they tell me that the package has been returned back to sender. Why is that and why wasn't I informed of this
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Mondo's replyOfficial
18 Jan 2022, 09:56Good day Amos,
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171006
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171006
Regards,
The Mondo Team
Mondo's reply18 Jan 2022, 09:56
Official
Good day Amos,
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171006
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171006
Regards,
The Mondo Team