Very disappointed

I received a call from one of the sales agents at this business, and the experience was disappointing. I have no issue with companies reaching out to offer products or services—that’s part of business—but it should be done honestly.

During the call, the agent told me that my vehicle warranty had expired, which I later confirmed was not true. This felt misleading and gave the impression that false information was being used to try and push a sale.

In addition, the agent’s tone came across as rude and unprofessional, which made the interaction uncomfortable. As a customer, I expect accurate information and respectful communication at all times.

I hope management takes this seriously and ensures their team provides honest, transparent advice to customers.