Very bad service, unhappy customer

I wanted an unshaped uncapped unlimited reliable internet which is fast at all hours and I asked the guy if this isn't throttled, he said it's not which is a lie if you gonna give 150gigs at 10mbps, then 50gigs at 4mbps then 2mbps,this control of speed is in fact throttling, I was not informed of this when I was being sold this lie because I certainly wouldn't have taken this deal if such information was made clear to me, instead I get charged R857 monthly for throttled speeds, it buffers most of the time, picture quality is bad yet only streaming one device, I'm getting speeds as low as 1.8mbps download and 0.4 upload. This deal didn't even come with a new sim or a new wifi router, how can pay so much for such a bad service when there's other service providers who give a better service for a lower price. At R857 per month I should be getting download speeds of 50mbps and upload speeds of 50mbps, unshaped all hours, not this **************** Telkom is giving me. If you can't provide a service, don't ***** money from customers by lying to them about a service, I've been using Telkom since 2013, I'm surprised they still feel the need to treat me like this after being a loyal customer. If this is not sorted out, I'll never use Telkom again nor will i ever advise any one I know to use a product from such a company. If you can't fix this, then cancel my subscription without charging me silly penalties so I can get a service from people who are serious about good service