MD
Modise D

1 reviews | Active since Dec 2019

14 May 2021, 12:24

Very bad service

Very bad experience so far as they failed to resolve my complaint as promised with no feedback at all.

0
Replies (2)
Mondo
Mondo's reply14 May 2021, 12:45
Official
Hi Modise,
 
Thank you for taking the time to write to us. 

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO119673
 
Many thanks, 
 
The Mondo Team
Mondo
Mondo's reply14 May 2021, 17:43
Official
Hi Modise,
 
Thank you for chatting to our consultant.

You have advised our consultant that you do not require assistance.

Please accept our sincere apologies for the service you have received.

If there is anything we can assist with please feel free to call or email us.
 
Many thanks, 
 
The Mondo Team