SL
Sammy L
1 reviews | Active since Feb 2019
19 Feb 2019, 13:22
Very Bad service
Hi, I have been and still are battling to cancel my contract ever since 12 May 2018.
Stella, the lady from call centre called me and offered me a deal which I have agreed to, how ever, on the day the courier service came (12 May 2018) I was given a wrong device. I have been calling and emailing RewardsCo ever since to resort my issue, as in even today I am still waiting for them to sort my issue. Honestly, the word bad doesn't describe their services, I am actually disappointed on their and I advice you guys to please just go straight to the relevant Stores whenever you are looking for cellphone contracts.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
19 Feb 2019, 13:23Good Day Sammy,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply19 Feb 2019, 13:23
Official
Good Day Sammy,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
SL
Sammy L's updateReviewer Update
26 Feb 2019, 10:16Hi, my issue was just resolved this morning, thanks very much to Kimona Pillay.
SL
Sammy L's update26 Feb 2019, 10:16
Reviewer Update
Hi, my issue was just resolved this morning, thanks very much to Kimona Pillay.
Mondo's replyOfficial
26 Feb 2019, 13:56Good day Sammy,
As per your discussion with Kimona, your contract was successfully cancelled and the network service provider has arranged for you to be credited.
Should you have any further queries please contact us.
Kind Regards,
Mondo Team
As per your discussion with Kimona, your contract was successfully cancelled and the network service provider has arranged for you to be credited.
Should you have any further queries please contact us.
Kind Regards,
Mondo Team
Mondo's reply26 Feb 2019, 13:56
Official
Good day Sammy,
As per your discussion with Kimona, your contract was successfully cancelled and the network service provider has arranged for you to be credited.
Should you have any further queries please contact us.
Kind Regards,
Mondo Team
As per your discussion with Kimona, your contract was successfully cancelled and the network service provider has arranged for you to be credited.
Should you have any further queries please contact us.
Kind Regards,
Mondo Team