1 reviews | Active since Aug 2021
VASIGAN NAIDOO
I've been having a problem with Mondo regarding the reversal of my upgrade .On the 5th of July I received an email confirming that the reversal will be done as I called within the cooling period but it was not done .I've been calling Mondo & MTN ever since and I was told different stories everytime I called by Mondo consultants, they told me that its MTN's faults and MTN was referring me back to Mondo .Last week I spoke to one of the Managers (Female) that was so not helpful at all & she told me that only MTN can solve my query not them and I was very disappointed by the way she handled my query, she was not interested at all .Today I was put through to Vasigan Naidoo & Ohhhhh how I wish I was leasing with him as from the beggining. He assisted me , apologized for the delay that was unnecessary and come up with a solution to solve my problem. MONDO NEEDS MORE PEOPLE LIKE MR V NAIDOO .
Thank you so much for your professionalism and calling me back to follow up Mr Naidoo
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
