QE
Quinton E
1 reviews | Active since Mar 2014
24 Mar 2023, 14:25
Utter disgust!
Excellent service received from Danesh but thats where it stopped. He requested the sales department to give me a call but I am still waiting. Danesh stands out above all the rest. My problem not yet resolved.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Mar 2023, 15:15Hi Quinton,
Thank you for reaching out to us and thank you for the above feedback on the service that you received from Dhanesh.
As per our records, a sale call request was sent to the sales team and we have now sent a follow-up to the sales team.
The sales team does not have an automatic dialler, therefore, a call is usually made within 72 working hours. You did apply for an MTN order on 10/03/2023, therefore, we have sent a call request to be prioritized.
We do apologize for the delay and inconvenience caused.
Case Number: RCO370439
Regards,
The Mondo Team
Thank you for reaching out to us and thank you for the above feedback on the service that you received from Dhanesh.
As per our records, a sale call request was sent to the sales team and we have now sent a follow-up to the sales team.
The sales team does not have an automatic dialler, therefore, a call is usually made within 72 working hours. You did apply for an MTN order on 10/03/2023, therefore, we have sent a call request to be prioritized.
We do apologize for the delay and inconvenience caused.
Case Number: RCO370439
Regards,
The Mondo Team
Mondo's reply24 Mar 2023, 15:15
Official
Hi Quinton,
Thank you for reaching out to us and thank you for the above feedback on the service that you received from Dhanesh.
As per our records, a sale call request was sent to the sales team and we have now sent a follow-up to the sales team.
The sales team does not have an automatic dialler, therefore, a call is usually made within 72 working hours. You did apply for an MTN order on 10/03/2023, therefore, we have sent a call request to be prioritized.
We do apologize for the delay and inconvenience caused.
Case Number: RCO370439
Regards,
The Mondo Team
Thank you for reaching out to us and thank you for the above feedback on the service that you received from Dhanesh.
As per our records, a sale call request was sent to the sales team and we have now sent a follow-up to the sales team.
The sales team does not have an automatic dialler, therefore, a call is usually made within 72 working hours. You did apply for an MTN order on 10/03/2023, therefore, we have sent a call request to be prioritized.
We do apologize for the delay and inconvenience caused.
Case Number: RCO370439
Regards,
The Mondo Team
Mondo's replyOfficial
27 Mar 2023, 15:54Hi Quinton,
Trust you are well.
Please note that we will not be able to proceed with a deal for you, as your available credit for a device deal is R20.
Due to this, you will need to build your credit score and you may reapply for 90 days.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that we will not be able to proceed with a deal for you, as your available credit for a device deal is R20.
Due to this, you will need to build your credit score and you may reapply for 90 days.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply27 Mar 2023, 15:54
Official
Hi Quinton,
Trust you are well.
Please note that we will not be able to proceed with a deal for you, as your available credit for a device deal is R20.
Due to this, you will need to build your credit score and you may reapply for 90 days.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that we will not be able to proceed with a deal for you, as your available credit for a device deal is R20.
Due to this, you will need to build your credit score and you may reapply for 90 days.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team