Useless third party service.

When they offer you the MTN contract, they are very helpful and will help you capture your bank details over the phone. The day you change banks and try update your bank details, you will be told all sorts of stories. MTN will be equally useless.

Between the two of you useless hacks, solve the below problem asseblief!

Good luck trying to do something as simple as change your debit order for your contract.

I have been trying to do this since Tuesday, and I am sent from pillar to post. Just absolutely useless service. Eventually, I’ve given up. I am now just trying to cancel the contract. Even that is still an awful experience. I keep getting told the system is down and no one on this earth knows when it will come back.

Please please spare me another of having to deal with you and call me on ***. I cannot take your incompetence anymore. Tried calling your Sandton branch and they put the phone down. Nonsense