SM
Sandile M
1 reviews | Active since Aug 2021
11 Aug 2021, 09:14
Useless delivery process
Mondo has great service when it comes to selling but when it comes to delivering the product they've promised to deliver is nonsense I've been waiting for full 3weeks for my device. & worse you can't even call them. I'm really thinking of canceling this whole thing
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
11 Aug 2021, 09:17Hi Sandile,
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130010.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130010.
Regards,
The Mondo Team
Best regards,
Mondo's reply11 Aug 2021, 09:17
Official
Hi Sandile,
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130010.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130010.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
18 Aug 2021, 11:51Hi Sandile,
Trust you are well.
Please note that an urgent delivery request has been escalated to the relevant department.
The courier team will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Trust you are well.
Please note that an urgent delivery request has been escalated to the relevant department.
The courier team will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Best regards,
Mondo's reply18 Aug 2021, 11:51
Official
Hi Sandile,
Trust you are well.
Please note that an urgent delivery request has been escalated to the relevant department.
The courier team will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Trust you are well.
Please note that an urgent delivery request has been escalated to the relevant department.
The courier team will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
15 Sept 2021, 11:50Hi Sandile,
Trust you are well.
We have found that you have received your Telkom delivery.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your Telkom delivery.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Best regards,
Mondo's reply15 Sept 2021, 11:50
Official
Hi Sandile,
Trust you are well.
We have found that you have received your Telkom delivery.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your Telkom delivery.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Best regards,