WW
Wally W
1 reviews | Active since Apr 2020
07 Dec 2022, 17:34
Useless company
Worst service from Mondo I upgraded my MTN contract on 25 Oct still have not received my device after multiple call, they gave me DSV contact number with order number contacted DSV they have no package for me tried to get hold of Mondo to find out what is going on they keep putting phone down on me, send email no reply, and the worst is Moe there socalled chat bot dies not give the option for them to contact you, I have never had this bad service from MTN I will never use this useless people again.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
08 Dec 2022, 08:18Hi Wally,
Thank you for taking the time to write to us about your MTN delivery query.
Your query has been escalated to the relevant department.
We do apologize for the delay and inconvenience caused.
Case No: RCO314837
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
Your query has been escalated to the relevant department.
We do apologize for the delay and inconvenience caused.
Case No: RCO314837
Regards,
The Mondo Team
Mondo's reply08 Dec 2022, 08:18
Official
Hi Wally,
Thank you for taking the time to write to us about your MTN delivery query.
Your query has been escalated to the relevant department.
We do apologize for the delay and inconvenience caused.
Case No: RCO314837
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
Your query has been escalated to the relevant department.
We do apologize for the delay and inconvenience caused.
Case No: RCO314837
Regards,
The Mondo Team
WW
Wally W's updateReviewer Update
09 Dec 2022, 06:29Got email yesterday send back email they said they will contact me as yet no contact from them getting very annoyed with this company worst ever I worked with before.
WW
Wally W's update09 Dec 2022, 06:29
Reviewer Update
Got email yesterday send back email they said they will contact me as yet no contact from them getting very annoyed with this company worst ever I worked with before.
Mondo's replyOfficial
13 Dec 2022, 16:37Hi Wally,
We do apologize for the delay, however, your query is escalated and we are awaiting feedback.
Regards,
The Mondo Team
We do apologize for the delay, however, your query is escalated and we are awaiting feedback.
Regards,
The Mondo Team
Mondo's reply13 Dec 2022, 16:37
Official
Hi Wally,
We do apologize for the delay, however, your query is escalated and we are awaiting feedback.
Regards,
The Mondo Team
We do apologize for the delay, however, your query is escalated and we are awaiting feedback.
Regards,
The Mondo Team
Mondo's replyOfficial
05 Jan 2023, 14:15Hi Wally,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Mondo's reply05 Jan 2023, 14:15
Official
Hi Wally,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team