GM
Gugulethu M
1 reviews | Active since Jan 2021
06 Jan 2022, 07:55
useless
worse service ever... I was approved for a phone on the 2nd of December... it's over a month now and still nothing... when I call they keep on telling me 7-14 working days... this mondo is useless... if you want a device don't use this platform... go directly to your cellphone providers
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
06 Jan 2022, 08:24Good day Gugulethu,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166911
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166911
Regards,
The Mondo Team
Mondo's reply06 Jan 2022, 08:24
Official
Good day Gugulethu,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166911
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166911
Regards,
The Mondo Team