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Albert G

1 reviews | Active since Dec 2010

22 Jan 2022, 12:01

Use Mondo at your peril

False information provided to me. Poor performance and do not answer customer queroes. I'm paying for a contract I cannot use. They promise to cancel contract but two months later no action.

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Replies (4)
AG
Albert G's update22 Jan 2022, 12:33
Reviewer Update
Your Case Number is: RCO173497. You have been investigating my case and making promises for almost 2 months!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You do not even have the decency to report progress back to me. In the meantime I am paying for something I do not have the benefit of. you are PATHETIC!!!!!!!!!!!!!!!!!!
AG
Albert G's update22 Jan 2022, 13:35
Reviewer Update
Your response is merely a copy and paste from all your other replies. Experience has showed that you do not take any accountability for solving the mess that you caused.

Anyone out there be warned not to ever engage with Mondo.
AG
Albert G's update24 Jan 2022, 07:06
Reviewer Update
YOU ARE NOW R E A L L Y IRRITATING ME. All I want is for my contract to be cancelled as you promised almost two months ago so that I N E V E R E V E R need to hear you name again. I am now considering next steps!
Mondo
Mondo's reply24 Jan 2022, 10:39
Official
Hi  Albert, 

Trust you are well.

We apologize for the inconvenience incurred.

Please note we are currently looking into your query and will update you soon.

Regards,
 The Mondo Team