LS
Leon S

1 reviews | Active since Dec 2017

26 Dec 2017, 19:24

Upgrade processed.

I have been battling to get my upgrade reversed for a month. On Thursday I called mondi mobile I spoke to Ryan. He advised he was going to escalate to Vodacom. I thought yeah this process again. To my surprise I received an sms on Saturday stating I could an upgrade. I went to my nearest vodacom store and did the upgrade. Ryan you are a star. Thank you for resolving my query.

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Replies (1)
Mondo
Mondo's reply27 Dec 2017, 12:40
Official

Hi Leon,

Thank you for taking the time to post a compliment on the service you received from Ryan.

Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.

Please do not hesitate to contact us should you require any further assistance.

Kind Regards,

Mondo Customer Care Management

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Best regards,