KH
Karen H
1 reviews | Active since Feb 2019
31 Oct 2022, 10:51
UPGRADE
Received call regarding my upgrade request application done via telephone and everything still no feedback on when i will receive my upgrade
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
31 Oct 2022, 10:55Good day Karen,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO293440
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO293440
Regards,
The Mondo Team
Mondo's reply31 Oct 2022, 10:55
Official
Good day Karen,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO293440
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO293440
Regards,
The Mondo Team
Mondo's replyOfficial
22 Dec 2022, 11:42Good Day,
Trust you are well.
Please note that the MTN application that was processed by Mondo in October has been cancelled as requested.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was processed by Mondo in October has been cancelled as requested.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply22 Dec 2022, 11:42
Official
Good Day,
Trust you are well.
Please note that the MTN application that was processed by Mondo in October has been cancelled as requested.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was processed by Mondo in October has been cancelled as requested.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team