1 reviews | Active since Nov 2016
Unwanted "FREE" modem
<p>Hi I want to give back this modem and sim card you sent me as free, only to discover Vodacom draind my bank account. My account with Vodacom was fine before you people phoned me. I given this case over to the consumers councel and saw in newspapers how you con people into telling them this is free. I stated in the recording I only accept it if it's FREE. Everything is still sealed in their boxes. I tried to contact Vodacom 2 days after I recieved the item and they could not help. I just got this email address now from Vodacom after months of battle. I don't want this thing, take it back please.</p>
Good day Joe,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Joe,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Costs have being reversed and I thank you for this. My phone is still suspended after a week and my account is paid. What now? I lost thousands of rands not to mention customers due to the fact I cannot call customers. However I am very grateful for your fast reversal of this. I still have the modem and no one contacted me for making arrangement for picking it up.
Costs have being reversed and I thank you for this. My phone is still suspended after a week and my account is paid. What now? I lost thousands of rands not to mention customers due to the fact I cannot call customers. However I am very grateful for your fast reversal of this. I still have the modem and no one contacted me for making arrangement for picking it up.
Everything is finally sorted out with Vodacom. Thank you sir, I do however hope you sort the salesman out. He's no good for business. As I said to you on the phone we all need to make a living but we got to keep it decent and honest. Thanks for all your effort again to help me, I really appreciate it.
Regards
Pctronix
Everything is finally sorted out with Vodacom. Thank you sir, I do however hope you sort the salesman out. He's no good for business. As I said to you on the phone we all need to make a living but we got to keep it decent and honest. Thanks for all your effort again to help me, I really appreciate it.
Regards
Pctronix