Unsatisfied customer

Item: Mondo
Rating: 1
Author: Kate K

I called by one of agency to offer me 2 telkom sim cards contract that I'll be receiving airtime data and sms to call any network when I received the parkage the sim was working network coverage was there but I couldn't make calls its where I realised I could only call telkom than I cancelled the contract and they called me to corfirm but now I owe them

Helpful (0)

Replies (3)

Mondo's replyOfficial

26 Aug 2020, 08:39

Hi Kate,
Thank you for raising your query with us,

Kindly note that a consultant will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's reply26 Aug 2020, 08:39

Official

Hi Kate,
Thank you for raising your query with us,

Kindly note that a consultant will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's replyOfficial

28 Aug 2020, 14:12

Hi Kate,
Kindly note that we haven't received any feedback for the above request.

Please provide alternate contact details in order to assist with your query.

Our team has emailed you.

Kind Regards,

Mondo Team

Mondo's reply28 Aug 2020, 14:12

Official

Mondo's replyOfficial

01 Sept 2020, 14:31

Hi Kate,
Please note that our team has not received any feedback from you.

This query will be closed.

You are welcome to email us with your query should you still require assistance.

Kind Regards,

Mondo Team

Mondo's reply01 Sept 2020, 14:31

Official