Unresolved contract /delivery through Mondo

Item: Mondo
Rating: 1
Author: Mark K

Tried to order a new MTN phone/sms in late May 2020. Issues with delivery (DSV) - follow up, - "escalation" of issue never resolved....

Helpful (0)

Replies (2)

Mondo's replyOfficial

03 Aug 2020, 11:25

Hi Mark,

Thank you for raising your query with us, one of dedicated consultants will be in contact with you.

Kind Regards,

Mondo Team

Mondo's reply03 Aug 2020, 11:25

Official

Hi Mark,

Thank you for raising your query with us, one of dedicated consultants will be in contact with you.

Kind Regards,

Mondo Team

Mondo's replyOfficial

04 Aug 2020, 09:09

Hi Mark,

As discussed with our consultant, kindly note that the cancellation has been submitted as per your request.

Please accept our sincere apologies for the service you have received thus far.

We will continue to keep you updated on the progress of this.

Kind Regards,

Mondo Team

Mondo's reply04 Aug 2020, 09:09

Official