AM
Anele M
1 reviews | Active since Jan 2022
11 Jan 2022, 14:37
UNRELIABLE AND DISAPPOINTING
I have been trying to get hold of these people since the beginning of December 2021, if they are not offline they will just cut my call while busy attending me. I haven't had data since Dec as I returned my router but they are deducting.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
11 Jan 2022, 14:44Good day,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168535
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168535
Regards,
The Mondo Team
Mondo's reply11 Jan 2022, 14:44
Official
Good day,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168535
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168535
Regards,
The Mondo Team
Mondo's replyOfficial
17 Jan 2022, 15:26Hi Anele,
Trust you are well.
Please note that your MTN cancellation is currently in progress.
Once we receive communication from MTN, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation is currently in progress.
Once we receive communication from MTN, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply17 Jan 2022, 15:26
Official
Hi Anele,
Trust you are well.
Please note that your MTN cancellation is currently in progress.
Once we receive communication from MTN, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation is currently in progress.
Once we receive communication from MTN, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team