WS
Werner S

1 reviews | Active since Dec 2011

19 Dec 2022, 14:11

Unreal

So, I go on to the Mondo website, which takes forever to navigate, finally get to the iPhone, I am looking for apply and that's it. Now I receive a call, asking me what phone I am looking for, which is surprising to say the least, I explain the the lady which iPhone, the size and color, just for her to tell me that they do not have any iPhones available, wow. I did not want to use Mondo because of previously poor service, I though I would try and give it another go, nah rather skip them like a circus.

0
Replies (2)
Mondo
Mondo's reply19 Dec 2022, 14:37
Official
Hi Werner,

Thank you for taking the time to write to us about your application query.

We do apologize for the level of service that you have received.

Kindly note that there is a current stock delay for iPhone deals.

Please advise if we may re-escalate your details to the sales team to get in touch with you.

Case No: RCO320222

Regards,

The Mondo Team
Mondo
Mondo's reply21 Dec 2022, 15:15
Official
Hi Werner,

Trust you are well.

Due to no response to our recent communication, your query will now be closed.

Should you require a sales consultant to contact you, you may contact us on *** or send an email to ***.

Have a lovely day further.

Regards,

The Mondo Team