EM
Elizabeth M
1 reviews | Active since Sept 2019
17 Sept 2019, 14:51
unpleasant service
received call from Mondo regarding contract phone with MTN i accepted the offer and sent all the necessary documentation on the 6th of September till today both MONDO and MTN kept on saying " is still within a processing status as the supervisor need to review the application" but telephonic i was told that the delivery will be done within 3 -10 days
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
17 Sept 2019, 15:14Good Day Elizabeth,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply17 Sept 2019, 15:14
Official
Good Day Elizabeth,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
18 Sept 2019, 16:55Good Day Elizabeth,
As discussed with our consultant, please note that we have uploaded all documents you have sent to us.
We are awaiting feedback from the network service provider on the approval.
We are awaiting feedback from the network service provider on the approval.
Kind Regards,
Mondo Team
Mondo's reply18 Sept 2019, 16:55
Official
Good Day Elizabeth,
As discussed with our consultant, please note that we have uploaded all documents you have sent to us.
We are awaiting feedback from the network service provider on the approval.
We are awaiting feedback from the network service provider on the approval.
Kind Regards,
Mondo Team
EM
Elizabeth M's updateReviewer Update
18 Sept 2019, 17:20Please follow up with the service provider and revert back to me
EM
Elizabeth M's update18 Sept 2019, 17:20
Reviewer Update
Please follow up with the service provider and revert back to me
Mondo's replyOfficial
23 Sept 2019, 08:47Good Day Elizabeth,
As discussed with our consultant, please note that your package has been handed over to the courier company.
The courier company will be in contact with you to make delivery arrangements.
The courier company will be in contact with you to make delivery arrangements.
Kind Regards,
Mondo Team
Mondo's reply23 Sept 2019, 08:47
Official
Good Day Elizabeth,
As discussed with our consultant, please note that your package has been handed over to the courier company.
The courier company will be in contact with you to make delivery arrangements.
The courier company will be in contact with you to make delivery arrangements.
Kind Regards,
Mondo Team
Mondo's replyOfficial
25 Sept 2019, 17:24Good Day Elizabeth,
Please note that we have attempted contacting you with no success.
Kindly email us to advise what is the best possible time to contact you.
Kindly email us to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply25 Sept 2019, 17:24
Official
Good Day Elizabeth,
Please note that we have attempted contacting you with no success.
Kindly email us to advise what is the best possible time to contact you.
Kindly email us to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
26 Sept 2019, 16:54Good Day Elizabeth,
As per your discussion with our consultant, you have confirmed that the courier company has made delivery arrangements with you for tomorrow.
We will contact you to confirm if you have received your package.
As per your discussion with our consultant, you have confirmed that the courier company has made delivery arrangements with you for tomorrow.
We will contact you to confirm if you have received your package.
Kind Regards,
Mondo Team
Mondo's reply26 Sept 2019, 16:54
Official
Good Day Elizabeth,
As per your discussion with our consultant, you have confirmed that the courier company has made delivery arrangements with you for tomorrow.
We will contact you to confirm if you have received your package.
As per your discussion with our consultant, you have confirmed that the courier company has made delivery arrangements with you for tomorrow.
We will contact you to confirm if you have received your package.
Kind Regards,
Mondo Team
Mondo's replyOfficial
01 Oct 2019, 11:16Good Day Elizabeth,
As per your email communication with our consultant, you have confirmed that you haven received the package.
Your query is now resolved.
Should you have any further queries please feel free to call us on ***.
As per your email communication with our consultant, you have confirmed that you haven received the package.
Your query is now resolved.
Should you have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team
Mondo's reply01 Oct 2019, 11:16
Official
Good Day Elizabeth,
As per your email communication with our consultant, you have confirmed that you haven received the package.
Your query is now resolved.
Should you have any further queries please feel free to call us on ***.
As per your email communication with our consultant, you have confirmed that you haven received the package.
Your query is now resolved.
Should you have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team