MM
Makotla M
1 reviews | Active since Jun 2020
13 Jul 2020, 08:54
UNHAPPY CUSTOMER
I have not received my devise which was meant to be delivered in March - before lock down- even still i am still debited every month for a devise i don't have. I have spoken to 2 consultants by the name of Nicole and Jason and they promised to cancel my contract and reimburse the funds. TILL TODAY NOTHING,. i have wasted so much airtime calling them as they put me on hold forever. i need this matter sorted out please. from a very unhappy customer.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
13 Jul 2020, 09:16Good Day Makotla,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply13 Jul 2020, 09:16
Official
Good Day Makotla,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
13 Jul 2020, 09:47Good Day Makotla,
As discussed with Amanda, please note that your query has been resolved.
The cancellation of your upgrade was submitted.
Should you have any further queries please call or email our team.
Kind Regards,
Mondo Team
As discussed with Amanda, please note that your query has been resolved.
The cancellation of your upgrade was submitted.
Should you have any further queries please call or email our team.
Kind Regards,
Mondo Team
Mondo's reply13 Jul 2020, 09:47
Official
Good Day Makotla,
As discussed with Amanda, please note that your query has been resolved.
The cancellation of your upgrade was submitted.
Should you have any further queries please call or email our team.
Kind Regards,
Mondo Team
As discussed with Amanda, please note that your query has been resolved.
The cancellation of your upgrade was submitted.
Should you have any further queries please call or email our team.
Kind Regards,
Mondo Team
MM
Makotla M's updateReviewer Update
13 Jul 2020, 15:06Thank you a lady by the name of Amanda Lubbe was very helpful and she managed to help me sort my issue. More consultants are needed like her who are well informed. Thank you Amanda keep up the good work
MM
Makotla M's update13 Jul 2020, 15:06
Reviewer Update
Thank you a lady by the name of Amanda Lubbe was very helpful and she managed to help me sort my issue. More consultants are needed like her who are well informed. Thank you Amanda keep up the good work
Mondo's replyOfficial
11 Jan 2023, 14:35Mondo's reply11 Jan 2023, 14:35
Official