Unhappy customer

Hi

I app**** for a cellphone deal last week, i got a call back within 24 hours which was great. The assistant was very helpful and promised delivery within 3-5 working days.

However I have been waiting for feedback for a week and each time i contact i was advised that my aplication is awaiting approval which kind of puzzled me as the assistant had said that i have been approved and should receive a phone witjin 3-5 working days wait latest being today, when i contacted today i was advised that there is a delay on Mtns end which is not really great and running out of patience, making it difficult for me to look elsewhere due to another credit check. I also feel that i have been provided with false promises and information each time i contact.

I honestly don't know what to do next as i have not been provided with accurate information as well as the next steps.

Not happy with the service received thus far.