VN
Vincent N
1 reviews | Active since Jul 2023
23 Aug 2023, 11:32
Unhappy costumer
Very poor customer service I spoke to a constantent this morning how was totally unprofessional in the way she handled her job Mrs Janine a requist to speak to a senior manger was denied by her saying what can a senior manager do
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Replies (1)
Mondo's replyOfficial
23 Aug 2023, 13:29Hi Vincent ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO422191
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO422191
Regards,
The Mondo Team
Mondo's reply23 Aug 2023, 13:29
Official
Hi Vincent ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO422191
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO422191
Regards,
The Mondo Team