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NARE R

1 reviews | Active since Feb 2022

18 Feb 2022, 08:12

Unhappy client

I am not happy at your services ,since i email you two weeks ago for the cancelation of my renewd contract ,you promised to call withing 9 days but you havent phoned ,right now idk where i stand

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Replies (3)
Mondo
Mondo's reply18 Feb 2022, 08:33
Official
Hi Nare,

Trust you are well.

Thank you for taking time to write to us about your Telkom cancellation.

Please note that your cancellation is currently in progress and once cancellation is done, we will advise you accordingly.

We do apologize for the delay.

Case No: RCO186595

Regards,

The Mondo Team
Mondo
Mondo's reply25 Feb 2022, 10:28
Official
Hi Nare,

Please note that a follow up on cancellation has been sent to the Telkom cancellations team.

We will provide you with an update, once we receive feedback.

Regards,

The Mondo Team
Mondo
Mondo's reply05 Mar 2022, 14:10
Official
Hi Nare,

Trust you are well.

Please note that your Telkom cancellation has been done.

Your query has been resolved and will be closed.

Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team