1 reviews | Active since Oct 2013
UNHAPPY
<p>I took out a contract with Mondo Telkom mobile...last month...then last week they sent a wrong package...they sent a phone instead of Wi-Fi package...and they sent a courier to come pick up the phone on Friday the 10th of March 2017.I thought they were going to phone me on Monday the 13 March 2017 to inform me about the package that I ordered but nothing today it's the 14 March 2017 still waiting for Mondo.</p>
Good day Thembi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Thembi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Thembi, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Thembi, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
I'm still so unhappy with Mondo....I've received the Wi-fi router but I can't use it because according to them I have no network coverage ...I've been phoning them and they told me they will come back to me but NEVER...now I'm sitting with a router that is not working...and it's even worse today they debited money from my account instead of taking R145 they took R830.23...I want my money and I didn't even use the router but they more than what they supposed to...I want my money I don't want their contract anymore...they so unfaithful
I'm still so unhappy with Mondo....I've received the Wi-fi router but I can't use it because according to them I have no network coverage ...I've been phoning them and they told me they will come back to me but NEVER...now I'm sitting with a router that is not working...and it's even worse today they debited money from my account instead of taking R145 they took R830.23...I want my money and I didn't even use the router but they more than what they supposed to...I want my money I don't want their contract anymore...they so unfaithful