1 reviews | Active since Oct 2018
********* practice
My elderly mother, 83 years old, received an unsolicited marketing call from buymondo. In the process she was upgraded from her original contract, which we intended cancelling, to Vodacom Red Classic plus and package. This contract is totally inappropriate as the package is for a computer which she does not have a 4G of data which she does not have the first clue of how to use. The telemarketer must surely have been aware that what he was selling was inappropriate and that she is not capable of making a decision. The actions buymondo are ********* and we request that the matter be immediately canceled with no penalties. We also request the voice recording of the transaction.
Good Day Diane,
Thank you for raising your query with us.
Kindly note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
Good Day Diane,
Thank you for raising your query with us.
Kindly note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
Good Day Diane,
As per your conversation with Kimona, Mrs Munro's upgrade reversal request has been actioned.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Best regards,
Good Day Diane,
As per your conversation with Kimona, Mrs Munro's upgrade reversal request has been actioned.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Best regards,
