Unauthorized Debit Attempts on My Account

I am extremely disappointed with my experience after applying for a cellphone contract through the Mondo website. My application was unsuccessful, and I never received any products or services from Mondo / MTN. However, I have been dealing with repeated unauthorized attempts to debit my bank account.

This has caused unnecessary stress and inconvenience, raising serious concerns about how Mondo and MTN handle customer information. Despite having no active account or contract with MTN, I am still being subjected to these unjustified debit attempts.

I have reached out to MTN Customer Support requesting them to:

Investigate and stop these unauthorized debits. Confirm in writing that there is no active account or contract in my name. Explain how my personal information was used without my consent.

The lack of proper resolution has left me frustrated, and I am considering escalating this issue further. I urge others to think twice before trusting their personal information to Mondo or MTN.