SW
Sean W
1 reviews | Active since May 2017
20 Feb 2023, 22:12
Unauthorised transactions by Rewardsco Group
Mondo and the Rewardsco Group declare that they are the authorised sales and marketing partner of MTN which is totally incorrect as nowhere in the MTN contract does it state this. If this was the case then one would have authorise this by way of a fingerprint identification and a signature. We have experienced two unauthorised transactions in the past.
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Replies (2)
Mondo's replyOfficial
21 Feb 2023, 08:09Good day Sean,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO351696
Regards,
The Mondo Team
Mondo's reply21 Feb 2023, 08:09
Official
Good day Sean,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO351696
Regards,
The Mondo Team
Mondo's replyOfficial
22 Feb 2023, 10:20 Good day Sean,
Trust you are well.
You are welcome.
Please note that we are unable to pick up any applications or contracts which was done on the MTN system with the above ID number provided.
Kindly advise if the above details is correct.
Regards,
The Mondo Team
Trust you are well.
You are welcome.
Please note that we are unable to pick up any applications or contracts which was done on the MTN system with the above ID number provided.
Kindly advise if the above details is correct.
Regards,
The Mondo Team
Mondo's reply22 Feb 2023, 10:20
Official
Good day Sean,
Trust you are well.
You are welcome.
Please note that we are unable to pick up any applications or contracts which was done on the MTN system with the above ID number provided.
Kindly advise if the above details is correct.
Regards,
The Mondo Team
Trust you are well.
You are welcome.
Please note that we are unable to pick up any applications or contracts which was done on the MTN system with the above ID number provided.
Kindly advise if the above details is correct.
Regards,
The Mondo Team