*****ulently Signing Clients For Contracts They Didnt Ask For

I spoke to Joshua in sales department for cellphone contract (Huawei P50 Pro), the application he said was rejected but he will submit a review. 1 week later im asked to approve a debit order for an amount. I noticed the amount is way too little for a P50 so i called customer care and explained that nobody called me to tell me application was approved and the amounts dont match. What exactly is being delivered to me, how can they just decide what device to send me? Only to find out the agent took it upon himself to send me a sim card contract without my consent. Signing clients up for contracts they did not sign up for an taking it upon himself to deliver a sim card to me on contract just so he can make a sale 😡😡😡😡😡😡😡