TM
Thato M
1 reviews | Active since Apr 2015
01 Mar 2022, 08:30
Ugliest service
I'm extremely disappointed at mondo, almost a month and my delivery hasn't come. With every costly and frustrating call to the call centre I've spoken to +-5 agents who all give poor answers
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
01 Mar 2022, 08:46Hi Thato,
Trust you are well.
Thank you for taking the time to write to us about your Telkom delivery query.
Please note that you are currently within delivery period, as delivery is done within 7-14 working days after the admin fee is deducted.
However, due to the inconvenience caused and for the level of service which you have received, a request has been sent to the delivery team to complete an urgent delivery.
Case No: RCO191364
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom delivery query.
Please note that you are currently within delivery period, as delivery is done within 7-14 working days after the admin fee is deducted.
However, due to the inconvenience caused and for the level of service which you have received, a request has been sent to the delivery team to complete an urgent delivery.
Case No: RCO191364
Regards,
The Mondo Team
Mondo's reply01 Mar 2022, 08:46
Official
Hi Thato,
Trust you are well.
Thank you for taking the time to write to us about your Telkom delivery query.
Please note that you are currently within delivery period, as delivery is done within 7-14 working days after the admin fee is deducted.
However, due to the inconvenience caused and for the level of service which you have received, a request has been sent to the delivery team to complete an urgent delivery.
Case No: RCO191364
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom delivery query.
Please note that you are currently within delivery period, as delivery is done within 7-14 working days after the admin fee is deducted.
However, due to the inconvenience caused and for the level of service which you have received, a request has been sent to the delivery team to complete an urgent delivery.
Case No: RCO191364
Regards,
The Mondo Team
Mondo's replyOfficial
04 Apr 2022, 13:19Hi Thato,
Trust you are well.
We have found that your Telkom delivery and activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that your Telkom delivery and activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply04 Apr 2022, 13:19
Official
Hi Thato,
Trust you are well.
We have found that your Telkom delivery and activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that your Telkom delivery and activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team