ML
Malesela L
1 reviews | Active since Jun 2021
14 Jun 2021, 08:16
U agent are not reliable, they lie to us about package they give us
U agent are all liers
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
14 Jun 2021, 08:24Hi Malesela,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Kindly note your query has been assigned to a dedicated consultant who will contact you.
Your Case Number is: RCO123597
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Kindly note your query has been assigned to a dedicated consultant who will contact you.
Your Case Number is: RCO123597
Regards,
The Mondo Team
Mondo's reply14 Jun 2021, 08:24
Official
Hi Malesela,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Kindly note your query has been assigned to a dedicated consultant who will contact you.
Your Case Number is: RCO123597
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Kindly note your query has been assigned to a dedicated consultant who will contact you.
Your Case Number is: RCO123597
Regards,
The Mondo Team
Mondo's replyOfficial
15 Jun 2021, 14:23Hi Malesela,
Thank you for taking the time to write to us.
We are unable to locate your details on our database.
Our team has emailed you for your contact details.
Please urgently respond to us in order to assist with the query raised above.
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We are unable to locate your details on our database.
Our team has emailed you for your contact details.
Please urgently respond to us in order to assist with the query raised above.
Regards,
The Mondo Team
Mondo's reply15 Jun 2021, 14:23
Official
Hi Malesela,
Thank you for taking the time to write to us.
We are unable to locate your details on our database.
Our team has emailed you for your contact details.
Please urgently respond to us in order to assist with the query raised above.
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We are unable to locate your details on our database.
Our team has emailed you for your contact details.
Please urgently respond to us in order to assist with the query raised above.
Regards,
The Mondo Team
Mondo's replyOfficial
17 Jun 2021, 09:10Hi Malesela,
As discussed with Kim, please note that we have logged an investigation for the dispute raised.
Kim will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with Kim, please note that we have logged an investigation for the dispute raised.
Kim will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply17 Jun 2021, 09:10
Official
Hi Malesela,
As discussed with Kim, please note that we have logged an investigation for the dispute raised.
Kim will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with Kim, please note that we have logged an investigation for the dispute raised.
Kim will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
18 Jun 2021, 12:49Hi Malesela,
Trust you are well.
As per your telephonic discussion with Nicole, please note that your cancellation has been done and the below number in no longer active as a contract on the Telkom system.
Number in Question: ***
Order Number: ***A
Case: ***1
Regards,
The Mondo Team
Mondo's reply18 Jun 2021, 12:49
Official
Hi Malesela,
Trust you are well.
As per your telephonic discussion with Nicole, please note that your cancellation has been done and the below number in no longer active as a contract on the Telkom system.
Number in Question: ***
Order Number: ***A
Case: ***1
Regards,
The Mondo Team